More FAQ's

What are my account details? And how do I log in on the student portal My Dinar?

Upon registration you will receive a letter including the login details of your student account (username and password).

With these login details, you can log in to the student portal My Dinar from the second day after your registration.

My Dinar gives you access to all other applications, including your inbox, the digital learning environment Canvas, lesson schedules (consult lesson schedules), Digital Administration Office (request certificates for e.g. train season tickets ...).

Lost your letter with login details? Unable to log in? Send an email to 9090@arteveldehs.be.

What does the academic year look like?

One week before the start of the academic year introductory courses are organised. Students are expected to attend the introduction days at the start of the academic year.

Semesters, exams and holidays

Study programmes at the Artevelde University of Applied Sciences are based on a semester system. An academic year consists of two semesters.

The educational activities of the first semester start in the third week of September along with the introduction days.
During autumn break in the first semester, there are no educational activities for one week.

Between the first and the second semester there is a one-week semester holiday, in which no educational activities are organised.

The second semester starts in the second week of February. There are no educational activities for a fortnight during the Easter holidays. Summer holidays start on 1 July.

Exams are taken during three periods:

1 after the first semester in January;
2 after the second semester in June;
3 during the third examination period in August and September.

MODULAIR SYSTEEM

Some programmes have shorter modules of 4, 8, … weeks, in which you are assessed based on a task or an exam after each class. This specific information is specified for each programme.

Can I buy a laptop at a favourable price?

Yes, as a student at Artevelde UAS, you can buy a good-quality laptop at a favourable price. The offer is entirely free and of course you are free to buy a laptop elsewhere.

PDF iconLeaflet

A laptop is indispensable for students of the following programmes:

  • Bachelor of Communication Management
  • Bachelor of International Communication Management
  • Bachelor of Graphic and Digital Media
  • Bachelor of International Graphic and Digital Media
  • Bachelor of Journalism
  • Bachelor of Office Management
  • Bachelor of International Office Management
  • Bachelor of Business Management
  • Bachelor of International Business Management
  • Bachelor of Secondary Education
  • Associate Degree in Computer Programming

Recommended Laptop Requirements

We recommend the following laptop configurations. If you already have a laptop, you don't necessarily have to buy a new one. If your laptop does not meet the minimum requirements of your programme, we recommend buying a new one with the recommended configuration of your programme.

BACHELOR OF GRAPHIC AND DIGITAL MEDIA, BACHELOR OF JOURNALISM, BACHELOR INTERNATIONAL GRAPHIC AND DIGITAL MEDIA, BACHELOR OF COMMUNICATION MANAGEMENT, BACHELOR INTERNATIONAL COMMUNICATION MANAGEMENT EN ASSOCIATE DEGREE IN COMPUTER PROGRAMMING

Minimum Configuration

  • i5 (8th or 9th generation) processor or equivalent AMD alternative
  • 8 GB RAM
  • 2 GB video memory
  • 512 GB SSD-disk
  • Ethernet outlet (RJ45) or adapter; applicable for Macs (depending on the ports available on your laptop): USB to Ethernet adapter or Thunderbolt to Gigabit Ethernet adapter or USB-C (Thunderbolt 3) to Gigabit Ethernet adapter + a 2 metre network cable type CAT 6

Recommended Configuration

  • i7 ((8th or 9th generation) processor or equivalent AMD alternative
  • 8 GB RAM
  • 2 GB video memory
  • 512 GB SSD-disk
  • Ethernet outlet (RJ45) or adapter; applicable for Macs (depending on the ports available on your laptop): USB to Ethernet adapter or Thunderbolt to Gigabit Ethernet adapter or USB-C (Thunderbolt 3) to Gigabit Ethernet adapter + a 2 metre network cable type CAT 6

Please note: specific recommended configuration for optional track AVD - MMP (Audiovisual Design (Multimedia Production)):

  • i7 (8ste/9de generatie) processor of AMD Ryzen 7
  • 16 GB RAM
  • Nvidia Geforce or AMD Radeon graphics card (minimum: 2GB, recommended: 4 GB)
  • 512 GB SSD-disk
  • Ethernet outlet (RJ45) or adapter; applicable for Macs (depending on the ports available on your laptop): USB to Ethernet adapter or Thunderbolt to Gigabit Ethernet adapter or USB-C (Thunderbolt 3) to Gigabit Ethernet adapter + a 2 metre network cable type CAT 6

Bachelors of Office Management, Business Management, International Business Management, International Office Management and Secondary Education: Educational Subject Computer Science

Recommended Configuration

  • i5 processor or equivalent AMD alternative
  • 8 GB RAM
  • 250 GB SSD

Need Financial Support to Buy a Laptop?

Please contact Student Support.

What About Software?

Upon enrolment, you will gain access to the Office 365 environment. There you can download Microsoft Office 365 (for Windows and iOS) free of charge.
More information about purchasing Adobe Creative Cloud (Photoshop, InDesign, Illustrator, etc.) can be found on the 9090 portal.

Which study materials will I need?

Via the student portal My Dinar (applications> learning materials) you can find an overview of the learning material(s) you might need, and where and when it can be bought.

Information about second hand books and learning materials.

Above you can read how to log in to My Dinar.

Haven't enrolled yet? Read below how you can make an estimate of the study costs based on last academic year's details.

What are ECTS sheets and where can I find them?

The ECTS sheets include the concrete curriculum and the final objectives of each study programme at Artevelde UAS. You can consult the ECTS sheets here.

What are study credits?

Your study progress is monitored through the study credits. After all, the time available and the opportunities you get to obtain your diploma are limited by the government.

The study credits can be compared to a backpack filled with 140 credits. When enrolling, you take the credits for which you are enrolling out of your backpack. At the end of the academic year you will be returned your credits. For the first 60 credits earned in higher education, you will be returned double the amount of study credits.

If you want to study next year, you must have a positive study credit (minimum 60 credits). You can check the state of your credits on the website www.studentenportaal.be of the Flemish Government at any time. In the event of insufficient study credits, your enrolment programme will be limited to the available study credits. It is best to contact the Study Track Manager of your programme before drawing up your enrolment programme.

The study credits only apply for Bachelor programmes

What can I do if my tuition fee is not correct when re-enrolling?

Send an email to the Office of Student Administration and they will check this for you.

What is a study contract?

As a student, at the time of enrolment, you will sign a contract with the University of Applied Sciences, and vice versa. This study contract includes all important provisions concerning educations, exams, assessment, code of conduct etcetera.

BACHELOR, ASSOCIATE DEGREE AND ADVANCED BACHELOR PROGRAMMES

How do I apply for a new student ID card?

Will your student card soon expire? Has your student card been blocked? Did you lose it? Or are you a new student and do you want to know when you will receive it? You will find the answers on this page!

I am a new student and I have not yet received a student card:

When you enrol, your student card is automatically printed and then sent to your home address.

If it is very busy or during holidays it may take some time before you receive your student card. Contact the Office of Student Administration at studentcards@arteveldehs.be if you have not received your card three weeks after enrolling. They will help you find out what went wrong and can have a new card printed for you if necessary. This too will be sent to your home address.

I have lost my card:

Maybe you have lost your student card. From 1 January 2021 you must follow these steps:

Go to the student webshop: https://webshop.arteveldehogeschool.be/. Here you can buy a new student card for € 10. Once we have received your payment, an automatic message will be sent to studentcards@arteveldehs.be. So there is no need to send a confirmation.

Student Administration will print a new card and send it to your home address.

Please note that it may take some time before your card arrives, especially during enrolment periods and holidays.

Please note: If your student card was stolen you don't have to buy one in the webshop. Just send an email to studentcards@arteveldehs.be, and add a copy of the theft report. Student Administration will print a new card and send it to your home address. You do not have to pay for the new card.

My student card has expired or will soon expire:

If your student card has expired or will soon expire, send an email to studentencards@arteveldehs.be and add a copy of your student card. Student Administration will print a new card and send it to your home address. You do not have to pay for the new card.

Please note that it may take some time before your card arrives, especially during enrolment periods and holidays.

My card does not work, but it has not yet expired:

Are you unable to enter campus, open lockers, etc. then contact servicedesk@arteveldehs.be. They can check for you what could be the problem. Usually they can fix this in an instant. If not, they will forward your question to studentcards@arteveldehs.be.

Student Administration will print a new card and send it to your home address. You do not have to pay for the new card.

Please note that it may take some time before your card arrives, especially during enrolment periods and holidays.

My home address is not in Belgium. How can I receive my card?

If we don't have a home address of you in Belgium or the Netherlands, your student card will be sent to the campus where you take classes. As soon as you have an address in Belgium or the Netherlands, you should send it to studentenadministratie@arteveldehs.be. This is important for future communication.

You can check the address we have of you in your Digital Administration Office (Dinar > Applications > Digital Administration Office > My personal data).

How to deregister?

If you wish to deregister, first make an appointment with your Study Track Manager or Study Track Coach of your department. You will have an exit conversation together. Then you should send an email to Student Administration – they will complete your deregistration administratively.

Here you can find more information about the effects of deregistration in terms of tuition fee, study credit(s), etc.

If you deregister before the start of a postgraduate programme, you will be reimbursed 90% of the tuition fee. Once the programme has started, the tuition fee can no longer be reimbursed, regardless of whether certain course units are offered in the first or second semester (see section 2.8 of the study contract for academic year 2021-2022).

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